Kimani Mburu

Handle more client work without adding headcount.

I build the systems that do the coordination work: intake, follow-up, proposals, CRM. Your team spends its time on client work instead of on keeping track of it.

Book a 20-minute call

Who this is for

B2B service firms — agencies, consultancies, recruiters — with 11 to 200 people. If that's not you, the rest of this page probably isn't useful to you, and that's fine. I focus here because I came from a firm exactly like this: the coordination problems are the same across the range, just with different letterhead.

What I build

Intake and routing
A form submission or inbound email becomes an assigned, prioritized task, instead of sitting in a shared inbox until someone notices it.
Follow-up that doesn't get dropped
Day-3, day-7, day-14 check-ins happen on schedule without a person having to remember to send them.
Proposal and document generation
The inputs you already have turn into a formatted, on-brand document ready to send, not a template someone fills in by hand.
CRM enrichment
Records get filled in and kept current automatically, instead of during a monthly cleanup nobody enjoys.
Lead generation systems
Prospect research, scoring against your ICP, and outreach that stops the moment someone replies.

Services and pricing

Most engagements run $2,500–$10,000.

Operations Audit

$500–750 · 2–3 days

This is how the fixed prices below are possible. I don't quote a build I haven't scoped.

I look at how work actually moves through your team and write it up: where time goes, what's worth automating, what isn't, expected impact, and what it would cost to fix. If you move forward with a build, this fee is credited against it.

Fixed-Scope Build

$2,500–4,000 · 2–3 weeks

One workflow, built and running. Includes documentation, a handover session, and 30 days of support after launch.

Systems Build

$6,000–10,000 · 4–6 weeks

Several connected workflows, with human approval gates at the points that matter and monitoring so you know when something breaks.

Ongoing retainer

$800–2,000 · per month

Maintenance, small changes, and new workflows as they come up, without renegotiating a contract each time.

Who I don't work with

  • Teams under 10 people: There usually isn't enough repeatable process yet for this to pay for itself.
  • Agencies wanting to white-label this and resell it as their own offering.
  • Enterprise procurement cycles: RFPs, legal review queues, multi-month vendor onboarding.
  • Healthcare, or anything under health-data regulation: I don't have the compliance posture for it, and you shouldn't accept a vendor who tells you otherwise.

Things I've built

Some of these were built for businesses I run. None of it is a demo. It's all running.

AI Revenue Engine

The multi-agent outbound system that runs my own pipeline. Deterministic orchestration rather than agents improvising, human approval before anything sends, provenance recorded on every AI-inferred fact, and a test suite that catches the model inventing details.

Python, Postgres, Anthropic API

Automated meeting scheduler

A meeting request arriving by email becomes a booked calendar invite with no back-and-forth. Reads the request, checks real calendar availability across the next three business days, offers three slots, and books the one that gets picked. Handles the cases that break naive versions: no availability, and a reply it can't parse (it asks rather than guesses).

n8n, Gmail, Google Calendar, Slack

Customer support agent

Classifies inbound support email, drafts replies, and escalates what it shouldn't answer on its own.

n8n, OpenAI, Supabase, Gmail

remotekind.co

Marketing site build, from copy through deploy.

Astro, Tailwind, Netlify, Postmark

About

I'm Kimani Mburu. I spent four years inside the problem I now solve: first as an executive assistant supporting US executives, then leading quality and process systems for a distributed team of fifty-plus people doing coordination work by hand. I know which parts break first when a service business grows, because I ran the systems that caught it.

I build the rigorous version of AI automation: approval gates before anything reaches a client, provenance on every inferred fact, tests that catch the model making things up. Most of what gets sold as AI automation is a chain of triggers that works until it doesn't. I've spent the last year building the harder version, and I run my own outbound on it.

Get in touch

20 minutes, no deck. Tell me what's eating time on your team, and I'll tell you honestly whether it's worth fixing.

Book a call